Buddy Suite

Privacy Policy

Effective Date: December 26, 2024

Welcome to YourSuccessBuddy.com ("we," "our," "us"). Your privacy is important to us, and we are committed to protecting it through this Privacy Policy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our AI-powered solutions and LinkedIn app integrations.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • LinkedIn Profile Information: Name, profile photo, job title, company name, and email address as provided by LinkedIn when you authenticate using our LinkedIn app.
  • Contact Details: Email address and phone number (if explicitly shared).

B. Usage Information

  • Application Data: Activity logs, preferences, and interactions with our AI-powered solutions (e.g., Sales Buddy, Marketing Buddy, etc.).
  • Analytics Data: Information about how you use our products, such as feature usage frequency.

C. Business Data

Lead details, pipeline data, ticket information, task details, document metadata, and other business information uploaded or generated within our solutions.

D. Device and Technical Information

IP address, browser type, operating system, and device identifiers.

2. How We Use Your Information

  1. Provide Services:
    • Facilitate AI-driven functionalities, such as lead tracking, pipeline management, campaign automation, and ticket management.
    • Enhance productivity through features like task automation, appointment scheduling, and document organization.
  2. Personalize Your Experience:
    • Tailor insights, recommendations, and dashboards based on your usage patterns.
  3. Improve and Maintain Our Products:
    • Analyze usage data to improve features and user experience.
    • Fix bugs and resolve issues.
  4. Communicate with You:
    • Notify you of updates, new features, or promotions.
    • Provide customer support and respond to inquiries.
  5. Ensure Compliance:
    • Protect against fraud, unauthorized access, and illegal activities.
    • Comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

We do not sell your personal data. However, we may share your information in the following cases:

  • With Your Consent: For specific purposes where you provide explicit permission.
  • Service Providers: With third-party vendors who assist us in providing services (e.g., cloud hosting, analytics tools, and customer support platforms). These parties are bound by confidentiality agreements.
  • Compliance with Laws: If required by law or in response to valid legal requests (e.g., court orders, subpoenas).
  • Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred to the new entity.

4. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data during transmission and at rest.
  • Regular security assessments and audits.
  • Restricted access to sensitive data.

However, no system is completely secure. We encourage you to take precautions to protect your account and information.

5. Your Choices

  • Access and Update: You can access or update your profile information by contacting us.
  • Data Deletion: You can request deletion of your data at any time by emailing support@yoursuccessbuddy.com.
  • Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe link in our emails.

6. Third-Party Integrations

Our solutions integrate with third-party platforms, such as LinkedIn, Google, Meta, Salesforce, Hubsopt etc. Please note that these platforms have their own privacy policies, and we are not responsible for their practices. We recommend reviewing LinkedIn’s privacy policy to understand how they handle your data.

7. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe that a minor has provided us with their information, please contact us so we can take appropriate action.

8. International Data Transfers

If you are accessing our services from outside of [Insert Your Country], please note that your data may be transferred to, stored, and processed in a country where data protection laws may differ from your jurisdiction. By using our services, you consent to such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for updates. The effective date at the top of this page indicates when the policy was last revised.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

YourSuccessBuddy.com
Email: support@yoursuccessbuddy.com

Thank you for trusting YourSuccessBuddy.com to empower your business with AI-driven solutions!